Patient Account Specialist (PST/MST only)

Job description

You’re more valuable than ever – And that’s just how we’ll make you feel. Summary: The Patient Account Specialist is responsible for taking all inbound phone calls, researching customer issues, collecting customer information, collecting payments from customers, responding to all customer inquiries via fax/email/calls. Qualifications: Education Required: - High School Diploma or GED Work Experience Required: - 3+ years of healthcare, billing, or service experience Preferred Qualifications, Education, Licenses, Certifications, Experience, etc.: - 3 years Medical Billing experience - CPAR – Certified Patient Account Representative - Associate’s degree in business administration or related field - Medical insurance billing and claims processing - Epic or eClinicalWorks experience - Bilingual (Spanish) Knowledge, Skills, and Abilities: - This role is patient facing and involves interaction and collaboration with other departments and requires excellent judgment and interpersonal skills. - Strong interpersonal skills including sound judgement while working with cross functional departments. - Understanding of basic medical terminology and common healthcare documentation. - Highly experi...