UI/UX Designer

Job description

Overview As a UI/UX Designer, you will be responsible for guiding government clients through our Design Intelligence™ framework, incorporating human-centered methods to solve complex user experience challenges. You will plan and execute UX initiatives from discovery through interface design; research, prototyping, iteration, visual design, user, usability, and accessibility testing. You will serve as the voice of the customer and make sure their needs are considered and met within a proposed solution. Responsibilities: - Participate in all aspects of the discovery process to understand: client mission and goals; stakeholders, users and their ecosystems; current state journeys; user segments; program and project objectives - Conduct workshops and interviews to help frame pain points and opportunities, define insights, validate hypothesis, and create a compelling experience vision - Understand the relevance of and how artifacts like journey maps, service blueprints, personas, ecosystem and experience maps fit into crafting the user experience - Conduct user research and testing and effectively translate user needs into an implementable digital experience - Collaborate and communicate...