Service Supervisor

Job description

About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world. The Service Supervisor will ensure customer satisfaction in both internal and external service environments through the use of effective communication, organization, and problem solving. YOUR IMPACT: These duties are not meant to be all-inclusive, and other duties may be assigned: - Discuss and guide service personnel problems and conflicts so they can be resolved. - Problem solve and react to problems in a timely manner. - Review and approve expense reports, warranty follow up, and department requirements to ensure department efficiency and better departmental communications. - Meet with service administrators, warranty c...