Supv, Access Associate

Job description

SUMMARY: As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families. STATUS: Full-Time: LOCATION: Unity Hospital: DEPARTMENT: Admitting/ Patient Access: SCHEDULE: Monday - Friday 4 pm -12 am ATTRIBUTES: · 2-year degree or equivalent combination of education and work experience preferred · Intermediate computer skills · Excellent customer service and communication skills RESPONSIBILITIES: · Customer Service. Manage incoming calls while providing necessary information, greeting patients providing direction as needed and scheduling patient appointments · Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable · Billing & Payments. Collect and process payments when applicable EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 1...