Relief Duty Manager

Job description

Join our Leadership Team at The Shoalhaven Ex-Services Group! About the Role: We're on the hunt for dynamic and enthusiastic Duty Managers who can bring a “hands-on” and “can-do” attitude to our team. In this role, you'll be the team that is the heartbeat of our operations, ensuring everything runs smoothly and our members and guests have an exceptional experience every time they visit. Your Benefits: - Competitive wage - Exclusive Perks: Silver golf membership for sporting and lifestyle access - 50% off meals while on shift. - Supportive Environment: A workplace that values teamwork and collaboration. - Recognition: Rewards and recognition programs to celebrate your achievements. What You'll Do: - Manage Operations: Oversee daily operations including gaming, food and beverage, events, and customer service, opening and closing venues and safe operations. - Lead & Motivate: Inspire and guide our team to provide outstanding service. - Ensure Compliance: Uphold all laws, regulations, and venue policies, especially those regarding responsible service of alcohol and gaming. - Customer Care: Handle inquiries, feedback, and complaints professionally and promptly. - Team Development: Manag...