Project Delivery Resident Liaison Officer

Job description

Our Planned Investment Delivery teams deliver a cyclical programme of improvements that enhance the quality and safety of our residents’ homes. We are delighted to be expanding our Planned Investment Resident Liaison Officer team and have a new opportunity for a full‑time, permanent Project Delivery Resident Liaison Officer , covering the South Coast region. This is a full time, permanent role with your time being split between site visits, office‑based working and some home working. Occasional travel to our Havant office will be required. As a Resident Liaison Officer, your primary purpose will be to build strong, positive relationships with residents, ensuring they are consulted on planned investment works that will improve their homes. You will organise and attend resident meetings and drop-in surgeries, clearly communicating the scope, timing and impact of works. You will work closely with resident groups and colleagues across Guinness to ensure that residents’ views are listened to, concerns are addressed, and all stakeholders are kept informed throughout individual projects and the broader the programme for your region. You will drive high levels of resident satisfaction and...