Counter Sales Representative

Job description

Description Details: - Receive and process requests directly from customers and outside sales (via phone, email, fax, website ordering) for price quotations, product availability, and orders in a timely manner - Sell and service customers providing pricing and product application information - Generate add-on sales by anticipating other products that a customer may need but has not ordered yet - Input all orders into sales order system in a timely manner and process credit cards as needed - Schedule orders according to customer requirements - Pick counter pick up orders - Keep will call and return area neat and organized - Minimize wait times for customers picking up orders - Source materials that NEFCO does not keep in stock through interaction with purchasing team - Communicate consistently with Customers, Outside Sales Representatives, Inside Sales Managers and Operations Managers as needed - Keep supervisors apprised of customer issues as warranted - Provide promotional literature and product information as requested - Maintain proficiency in NEFCO product catalogs, Eclipse, Microsoft Office Suite - Maintain product and industry proficiency via training on various vendor produc...