Gravity Haus Member Club & Spa Supervisor

Job description

Description The Club & Spa Supervisor assists the Spa and Club Operations Manager in the daily management including facility operations, the club and spa front desk team, spa, co-working space and members club, and retail offerings. This hands-on leadership role ensures that the facility is clean, safe, and welcoming, while maintaining high standards of member and guest satisfaction. The Supervisor is responsible for team management and supporting the financial health of the business. As an ambassador for Gravity Haus, this role models excellent service internally and externally, helping to cultivate loyalty within the Gravity Haus community. **Employee housing may be available for this position, depending on availability at the time of hire.** Key Responsibilities: Team Leadership & Operations: - Interview, hire, train, schedule, and manage Club Front Desk team members with focus on efficiency, morale, and service standards. - Participate as an active member of the Vail Club leadership team. - Provide MOD (Manager on Duty) coverage in rotation with the Operations Manager, Fitness Director, and Spa Lead. - Support the implementation of processes that ensure facility cleanliness, sa...