Scheduling Coordinator

Job description

Description We are seeking a friendly, organized, and detail-oriented Scheduling Coordinator to join our specialty dental team. In this role, you will be responsible for managing the surgical schedule, coordinating patient appointments, and ensuring a seamless experience for every patient. The ideal candidate is professional, patient-focused, and thrives in a fast-paced, team-oriented environment. Duties and Responsibilities: - Manage and maintain the doctor’s schedule with accuracy and efficiency. - Master scheduling software and ensure the integrity of the appointment system. - Answer incoming calls and return voicemails promptly, providing professional and courteous customer service. - Administer and respond to communications via email and other channels. - Coordinate with referring offices to gather necessary information for upcoming appointments. - Welcome patients warmly and ensure a positive experience from start to finish. - Maintain accurate and up-to-date patient records in the system. - Adhere to OSHA, HIPAA, and internal practice policies at all times. - Assist with additional administrative tasks and special projects as assigned. Requirements: - 1+ years of dental or o...