Dining Room Server
Merriman's Hawaii · Lahaina, Hawaii, US
Title: Dining Room Server Reports to: Service Manager Summary of Position: As part of the Merriman’s team, the server is responsible for all direct contact w...
Job description
Title: Dining Room Server Reports to: Service Manager: Summary of Position: As part of the Merriman’s team, the server is responsible for all direct contact with guests within their perspective section in all aspects of service. This includes initial greet (by using guests name), cocktail/wine order, explanation of nightly specials, food order, table upkeep, and making sure table is set for each course. Servers are expected to be friendly but professional at all times. As a server at Merriman’s, you will be expected to have a strong understanding of ALL menu items. This includes and is not limited to the dinner menu, kids dinner menu, wine list, specialty (Made From Scratch) cocktails, and bar menus. Servers are expected to be guest service ambassadors. Duties and Responsibilities: - Opening Side work responsibilities - Setup section properly - Ensure tables are not wobbly - Greet the Guests - Offer Beverages & Tell the Guests the Specials - Take the Order - Submit the Order to the Kitchen via POS station - Serve the Appetizers - Serve the Entrees - Offer Desserts - Keep your table’s ticket current with food items, beverages, merchandise, etc. At any moment in time the guest may as...