VP FCRM Surveillance & Monitoring Manager (Hybrid)
Bancorp Bank, The · Wilmington, Delaware, US
Overview Work Arrangement: ***After the initial training period, this is a hybrid role, working onsite in our Wilmington, DE office.
Job description
Overview Work Arrangement: ***After the initial training period, this is a hybrid role, working onsite in our Wilmington, DE office.*** Manages the Surveillance and Monitoring (SAM) support functions, ensuring internal and regulatory service level expectations are met through effective resource management, process optimization, and technology enablement. Serves as the business lead for the evolution of SAM operational capabilities by driving scalable monitoring solutions, workflow enhancements, and automation initiatives. Translates regulatory and operational requirements into structured business specifications and partner with Technology, Fintech Solutions (FTS), Risk, Compliance, Legal, and business stakeholders to deliver sustainable system and process improvements. Responsibilities: Essential Functions: - Oversees onshore SAM functions within the AML/BSA program, ensuring timely, high-quality production, and adherence to regulatory standards. Establishes and monitors performance metrics and applies corrective action as needed. - Manages and develops a team of analysts, aligning workforce capacity with operational demands, system enhancements, and cross-functional initiatives. S...