Customer Service Agent - Cambridge

Job description

Company Description Job Description: Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting salary of £14,100 per annum - plus, an exciting bonus plan that rewards your success. Please note, this is a Part Time position working 20 hours per week. YOUR ROLE AT SIXT: - You welcome all customers upon arrival and gather feedback to improve their future rental experience - You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels - You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process - You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location - You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER: - Adaptability You excel in a dynamic environment and can...