Firefighter Control

Job description

Firefighter (Control) – Fire Control About the role: Would you like to join our professional dedicated Fire Control Team, as a Firefighter (Control) Operator based in Tolvaddon at the Service Headquarters? (link to NFCC Control site ) Fire Control are a crucial part of Cornwall Fire & Rescue Service as the first point of contact for all emergency calls. It is staffed 24 hours a day and you will work on a designated Watch, working 12 hours shifts on a 2 day-2 night- 4 off shift system. The role of a Firefighter (Control) Operator is responsible primarily for supporting the delivery of services provided by Cornwall Fire & Rescue Control Room. You’ll work as a part of wide-reaching team, so you will need to be an effective, confident communicator using written, verbal, active listening and audio typist skills. You will answer emergency calls from various sources including other Emergency Services, specialist bodies and neighbouring and national Fire and Rescue Service Controls concerning incidents and operate / monitor all systems within the Control Room in a professional and efficient manner. You’ll be required to obtain necessary information from callers for mobilising purposes, und...