Technical Support Engineer

Job description

Technical Support Engineer Location: Cranberry, PA, Fort Worth, or St Petersburg, FL Department: Technical Support Reports to: Manager, Advanced Technical Support Shift Coverage: Second Shift: 4pm-Midnight (EST). Mandatory Sundays, 5 day 8 hour shift. Monday through friday will vary week to week Why Join Omnicell?: At Omnicell, we are on a mission to create a safer, more efficient future in healthcare—one where medication errors become a thing of the past. As a Technical Support Engineer, you’ll be at the forefront of supporting our customers across hospitals, health systems, and care facilities who rely on our automation, intelligence, and innovative solutions every day. You’ll be joining a collaborative, solutions‑driven organization that values curiosity, diverse perspectives, creative problem‑solving, and continuous development. Your work will have a direct impact on clinicians, pharmacists, and—most importantly—patients. What You’ll Do: As a Technical Support Engineer, you will: Primary Impact: Ensure rapid, accurate, and customer‑focused support that keeps Omnicell products operating seamlessly within healthcare environments, directly influencing patient safety and provider e...