Premium Support Specialist

Job description

At Board, we power financial and operational planning solutions for the world’s best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence. What’s been key to our success? Our people—we value everyone’s unique perspective and energy they bring to the organization. We collaborate openly across teams and borders. We embrace a growth mindset to get results. And we celebrate shared success as goals and milestones are achieved. Ready to join a team where innovation meets collaboration? If you're driven by bold ideas and a customer-centric mentality, your next adventure starts here! We are currently looking for a Premium Support Specialist to join our team in the US covering our APAC region, with a shift schedule of 2pm-10pm PDT. In this role, you will be accountable for providing assistance on a range of Planning Solutions developed for some of Board’s key accounts. The Premium Support team plays a pivotal role in Board’s Customer Success strategy by providing industry leading post-implemen...