Motor FNOL Team Leader, UK

Job description

About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role: We’re looking for an experienced and motivated Customer Experience Team Leader to oversee a team of specialists responsible for new motor claim intake, existing claim inquiries, and administrative claim support. This role is ideal for someone who thrives in a fast-paced environment, enjoys coaching others, and takes pride in creating a positive, efficient, and customer-focused experience. As a Team Leader, you’ll serve as both a player...