Restaurant Manager (Ihop)

Job description

Job Title: Restaurant Manager Responsibilities: Qualifications: Staff Management: - Hire, train, and supervise restaurant staff, including servers, cooks, hosts, and dishwashers. - Conduct performance reviews, offer feedback, and manage employee development. - Ensure adequate staffing levels to meet customer demand. - Create and manage work schedules for employees. Customer Service: - Ensure that customers receive high-quality service and resolve any customer complaints or issues promptly and professionally. - Monitor customer feedback and take necessary actions to improve service quality. - Maintain a welcoming, positive, and friendly environment for both customers and staff. Operational Oversight: - Manage the day-to-day operations of the restaurant, including food preparation, service quality, and cleanliness. - Ensure compliance with all health, safety, and sanitation regulations. - Monitor and maintain inventory levels of food, beverages, and supplies, placing orders when necessary. - Control costs and oversee budgeting, including labor costs, food costs, and other operational expenses. Financial Management: - Prepare and manage the restaurant’s budget and financial reports. -...