Senior Customer Representative
MSD · Bucharest, București, RO
Job Description We are looking for a motivated and customer-focused Senior Customer Representative to join our team on a fixed-term basis until 31st of Decem...
Job description
Job Description We are looking for a motivated and customer-focused Senior Customer Representative to join our team on a fixed-term basis until 31st of December 2027 . In this role, you will be responsible for promoting products within your assigned territory and building trusted relationships with healthcare professionals to support awareness, access, and appropriate product uptake. This position requires a strong commitment to compliance, excellent communication skills, and the ability to plan and execute field activities effectively while maintaining the highest professional standards. What You’ll Do: Promote and Educate Promote products and share accurate, compliant medical and scientific information with healthcare professionals. Use effective and appropriate promotional techniques to support product acceptance and patient access. Deliver clear and reliable product information, including SmPC and legal status in Romania. Set clear objectives for each interaction based on customer needs and previous engagement. Manage Your Territory: Define target customers and visit frequency each quarter. Prepare weekly visit plans and daily routes to ensure efficient territory coverage. Anal...