AV/VTC Facilitator

Job description

Description Title: AV/VTC Facilitator: Location : Pentagon DC: Clearance: Active DOD Secret: Requirements: AV/VTC Conference Room and Conference Center Facilitators: - Manages, prepares, and assists on-site an event in a single conference room - Coordinate AV/VTC Dry Runs for all meetings. These dry runs are performed in-person with the customer - Perform Daily “Morning Checks” for all unclassified and classified conference room and update reports to Leadership and on SharePoint. - Technician required to preset the conf room 15 mins prior to customer arrival - Daily review the Concierge Desk Calendars to ensure all customer meetings with AV/VTC requirements have been captured and the AV/VTC Tech has reached out to all customers. - AV/VTC Technician is responsible for watching all VTC participant connection via the Cisco MCUs/Conductor. - AV/VTC Tech late shift sends a “closing’ email to Team and Mgmt. - Obtain meeting request orders, book meeting rooms and send confirmations to clients. - Oversees meeting booking, cancellation, and postponement orders from customers for individual conference rooms - Resolves booking conflicts and provides VTC dial in information to customer. - Book...