BANQUET CAPTAIN
Hillcrest Country Club Los Angeles · Los Angeles, California, US
Job Location: Hillcrest Country Club - Los Angeles, CA 90064Position Type: Full TimeSalary Range: $25. 00 - $35. 00 HourlyThe Banquet Captain will ensure tha...
Job description
Job DetailsJob Location: Hillcrest Country Club - Los Angeles, CA 90064Position Type: Full TimeSalary Range: $25.00 - $35.00 HourlyThe Banquet Captain will ensure that members and guests have a pleasant and memorable experience at member-sponsored private events and that expectations of member-hosts are met. Under the supervision of the Banquet Manager, he or she will oversee and monitor all aspects of assigned events including set-up, service and breakdown. The Banquet Captain will assist in the scheduling, supervision and training of staff and oversee temporary staff to ensure Club standards for performance and safety are consistently met. He or she will coordinate food service between the kitchen and servers and respond to server requests for help with any issues they cannot handle themselves. Calm under pressure, the Banquet Captain will display a true customer service orientation, be able to respond effectively to anything that comes up during service and know when to escalate to the next level of management. Qualifications At least 3 years of previous experience in a similar luxury environment, including at least one year as a supervisor, manager or lead Knowledge of and expe...