Service Processing Support Associate II (Hybrid- in Uniondale, NY)

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Job Description: About the Role As a Processing Support Associate II, you’ll play an important behind-the-scenes role ensuring smooth operations for our customers and business partners. You’ll investigate and process requests, support system testing, and help identify opportunities for improvement—all while growing your skills in a collaborative, supportive environment. This role is ideal for someone early in their career who enjoys problem-solving, learning new systems, and making a meaningful contribution as part of a team. You’ll work under general supervision with clear procedures in place, while also building confidence in making independent decisions on day-to-day tasks. What You’ll Do: - Respond to written and verbal inquiries from internal teams and external partners with professionalism and care - Investigate and reso...