Outcome Customer Engineer, SaaS Delivery (English, French)

Job description

Minimum qualifications: - Bachelor's degree or equivalent practical experience. - 6 years of experience with cloud native architecture in a customer-facing or support role. - Experience in deployment planning, orchestration, or change management. - Experience with programming languages, debugging, or systems design. - Experience engaging with, presenting to, or collaborating with technical stakeholders or executive leaders. - Ability to communicate in English and French fluently to support client relationship management. Preferred qualifications: - Experience with Google Cloud products. - Experience in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, cloud AI, networking, migrations or security. - Experience working with product and support teams to resolve technical blockers. - Experience with development or implementation of AI agents in an enterprise environment. - Experience guiding customers through the organizational change and delivery preparation needed to adopt new, cloud-powered business processes. - Experience with object-oriented programming languages (i.e. Python, Java), and using technical proficie...