Medical Receptionist
Acuity Eye Group · Costa Mesa, California, US
Description SUMMARY : The Front Office Associate is responsible for welcoming, greeting, and checking in/outpatients and collecting insurance and patient per...
Job description
Description SUMMARY : The Front Office Associate is responsible for welcoming, greeting, and checking in/outpatients and collecting insurance and patient personal information. The Front Office Associate answers phones and calls patients to verify appointments, as well as assists in filing and maintaining patient files, both electronic and paper. ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without accommodation. The requirements listed below are representative, but not all-inclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. - Performs patient check-in process, verifies and updates demographics, verifies and updates insurance information on route slip and in Electronic Medical Records system. - Performs Route Slip and Day Sheet processes and procedures. - Scans and uploads Driver’s License and Insurance Cards. - Navigates and schedules patients in the Electronic Medical Records system. - Submits authorizations and/or creates tasks for patients. - Faxes/Scans and c...