Bilingual Technical Support

Job description

This role is intended for Mandarin / Vietnamese / Spanish fluent speakers. Are you ready to go uP? Want to learn more about our company events? Click here: Universal Processing Company Events Why Should You Join Universal Processing? Compensation: This is a non-exempt position, with a monthly salary of $3,000 during the probationary period. Upon successful completion of the probationary period, the base rate will increase to $3,300 per month. Role Summary: The Technical Support role is a fully onsite position 5 days a week. This position is a critical role that interacts directly with our clients, supports our sales effort, and troubleshoots our systems. The Standard Shift for this role will be from 10:00 AM CST to 7:00 PM CST . Responsibilities: Qualifications: - We are named in Top Workplaces NYC for 2024 - We are one of the winners of USPAACC’s Fast 100 Asian American Business awards - We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies - We were a finalist for Best ISO of the Year by ETA in 2024 - We were awarded as a Growth Accelerator on the CO-100, an exclusive list that the U.S. Chamber of Commerce recognizes as America's top 100 sm...