Fire Alarm Service Technician

Job description

Description As a Field Service Technician, you will be responsible for providing technical expertise and support. You will work closely with customers to ensure the efficient operation and maintenance of their systems, troubleshooting, inspections, resolve technical issues, and provide guidance. Your role will be crucial in ensuring customer satisfaction and driving the success of our field service operations. Responsibilities: - Conduct system maintenance and inspections to ensure optimal performance - Collaborate with customers to understand their needs and provide solutions - Stay updated with industry trends and advancements to provide recommendations for improvement - Be available to support technicians - Must be able to provide detailed notes on work orders daily - Must be able to perform work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, high lift equipment, working in ducts, crawl spaces, above ceilings, etc. - Hand tool, power tool and multi-meter knowledge is required - After-hours overtime and weekend work as needed based on customer demands - Participation in after-hours on call rotation required Requirements: - Notifier and/or Game...