AI Engineer

Job description

We are seeking a skilled and motivated AI Engineer (Mid-Level) to join EXL. This role sits at the intersection of Generative AI, MLOps, and Intelligent Agent development — and is responsible for designing, building, and deploying AI-powered solutions that directly support our P&C insurance operations. You will work closely with the client’s data engineering, analytics, and business teams to deliver LLM-powered applications, automated AI agents, and production-ready ML pipelines across claims, underwriting, and actuarial domains. This is a hands-on, delivery-focused role for an engineer who is comfortable moving from architecture whiteboard to working code. Generative AI & LLM Engineering: - Design, fine-tune, and deploy Large Language Models (LLMs) for insurance-specific use cases including document intelligence, claims summarization, policy interpretation, and underwriting Q&A. - Build Retrieval-Augmented Generation (RAG) pipelines using vector databases (e.g., Azure AI Search, Pinecone, ChromaDB) to ground LLM outputs in enterprise knowledge bases. - Develop prompt engineering frameworks and systematic evaluation pipelines to ensure LLM output quality, consistency, and safety in...