Onboarding Associate - Marketplace

Job description

Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview: The Associate, Marketplace Seller Onboarding ensures a smooth onboarding experience for new sellers on the e-commerce marketplace platform. They manage a specific category, overseeing the successful onboarding of sellers and supporting offshore teams working within that category. This role involves guiding sellers through registration, setup, and optimization to prepare them for success on the platform. The Associate also provides ongoing support and training to help sellers maximize their sales potential. What You Will Do: - Guide new sellers through the entire onboarding process, from account setup to listing products on the platform. - Manage the onboarding succ...