Senior Office Services Coordinator

Job description

About SVA At SVA, we’re committed to Serving People Better . Our Office Services team plays a critical role in creating a welcoming, organized, and high-functioning environment across all SVA locations. We’re looking for a proactive and service-oriented Senior Office Services Coordinator to lead our reception and mailroom operations while delivering an exceptional experience for clients, guests, and employees. Position Overview: The Senior Office Services Coordinator oversees the daily operations of reception, mail services, and general office support functions. As the first point of contact for visitors and callers, this role serves as a key ambassador of SVA’s brand and culture. This individual will also supervise Office Services team members, ensure smooth office operations, and support administrative and facility-related functions under the direction of the Executive Administrator. This role is based in our Madison office , with occasional support needed in our Brookfield location . Key Responsibilities: Customer Service (35%): - Greet clients, visitors, and vendors in a professional and welcoming manner - Manage incoming calls via Teams, including routing and message-taking -...