(USA) Technology Support II - Supervisor
Walmart · Los Angeles, California, US
Position Summary. What you'll do. VIZIO’s Information Technology team is seeking a Technology Support II (Supervisor) to join their growing team.
Job description
Position Summary... What you'll do... VIZIO’s Information Technology team is seeking a Technology Support II (Supervisor) to join their growing team. The successful candidate will have the ability to work with cutting edge technology that helps facilitate productivity, support, and services to VIZIO. The Technology Support II will report to the Senior Manager, Technology Support and will help lead projects, supervise employees within the Technology Support, and support other teams as needed. Additionally, this role will provide support to employees in their local office and company-wide employees via remote assistance. What you will do: - Supervise the Technology Support Team within VIZIO to meet SLA’s, procedures, and processes to drive effective availability for the Help Desk. - Collaborate with embedded software and services development teams to ensure successful operations & project delivery and alignment with organizational goals. - Oversee and manage services operations, ensuring efficient processes and practices are in place. - Lead various project management efforts, encompassing planning, execution, monitoring, and closing of IT projects, ensuring they are completed within...