Service Advisor

Job description

Service Advisor Join a Leading Kubota & Merlo Dealership Supporting Queensland’s Construction & Agricultural Industries At Allclass, we pride ourselves on being responsive, friendly experts delivering peace of mind to our customers. As a proudly Queensland-owned and family-operated Kubota dealership with over 30 years in business, we continue to grow across the state with branches spanning from South East Queensland to North Queensland. We are currently seeking a motivated and customer-focused Service Advisor to join our Yandina team. This role is ideal for someone who thrives in a fast-paced environment, enjoys building strong customer relationships, and has a passion for delivering exceptional aftersales support. As the key link between our customers, technicians, and parts department, you’ll play a critical role in ensuring service jobs run smoothly from booking through to completion. About the Role: Reporting to the Service Manager, your responsibilities will include: - Managing customer service enquiries over the phone, face-to-face and via email - Booking and coordinating machinery servicing and repairs - Creating and managing service repair orders - Liaising with technicians...