Sales Support - German Speaking

Job description

The position requires you to support the region sales activities and contribute to smoothing and improving the sales process related to the line of business (LOB) the person is responsible for. The main responsibilities of this role is to be the specialist in the Sales support organization and sales support activities within a specific region, creating quotes using the Vertiv Configurator (C1), credit checking, CRM (Oracle) management and preparing customer PO’s for order processing. As an integral part of the Sales Support Organization, you will be required to engage with your Sales and Application Engineers Colleagues and customers. You will gather information, create and submit quotations and prepare orders for processing. You will play a vital role in ensuring best in class customer experience through a smooth quotation and ordering process. RESPONSIBILITIES: - Entering leads into the CRM and updating them in the various phases of the sales process; - Creating customer accounts in the CRM; - Maintaining CRM and Oracle customer data; • Understanding customer needs; - Introducing opportunities in CRM updating them at every stage; - Creating offers in C1 for and together with the...