Driver Manager

Job description

The Driver Manager is responsible for overseeing and coordinating the daily activities of assigned drivers to maximize productivity, ensure on-time service, and maintain compliance with safety and regulatory requirements. This role serves as the primary point of contact for drivers, supporting their success while delivering excellent service to customers. Benefits: - Coordinate load assignments with planners and dispatch drivers on pre-planned loads - Monitor, track, and communicate with drivers throughout the day via phone, GPS systems and other tools. - Ensure on-time delivery (OTD) performance and proactively address service disruptions - Manage driver check calls, ETAs, PTAs, and RTAs350 solo miles per day or 600 team miles per day per day per truck - Track and locate missing paperwork and ensure all documentation is completed accurately - Communicate schedules, expectations, and updates clearly to drivers - Serve as the primary liaison between drivers and internal departments (customer service, safety, maintenance, etc.) - Address driver concerns, payroll inquiries, and operational issues in a timely manner - Promote a positive, productive relationship with drivers to support...