Capacity Management Analyst I - Capacity Management Analyst II - HSO AMB CAPACITY MGMT & ACCESS - Mount Sinai Hospital - Full-Time M-F 9AM-5PM (Hybrid)

Job description

The Capacity Management Analyst I applies knowledge of the client’s clinical or business requirements, Epic Cadence application capabilities, and technical skills to implement and support advanced scheduling throughout the Ambulatory enterprise. The Capacity Management Analyst I will be a subject matter expert (SME) in Epic Cadence, client and Access Center operations workflows. The Capacity Management Analyst I is responsible for the implementation of new decision support systems and modifications to existing systems. The Capacity Management Analyst I is also responsible for the application configuration, go-live support, and on-going client support. He/she works on multiple projects concurrently. The Capacity Management Analyst I provides outstanding client service and contributes to the organization’s mission of utilizing information technology to improve patient care while driving the migration to Epic-powered solutions which will optimize patient access across the Ambulatory enterprise. - Build, test, and implement decision support across various decision support for specialties across Ambulatory. Maintain decision support system for accuracy of scheduling by Access Centers. -...