Associate Network Engineer

Job description

Job Description The Associate Network Engineer contributes to the installation, configuration, administration, and support of Virginia Tech residential, and campus networks and associated services. Virginia Tech networks utilize multiple vendor routing, switching, and wireless technologies. The campus core and border consist of a sophisticated architecture that serves as the high-speed backbone for network services that meet the operational, academic, social, and research needs of over 38,000 students and 8,000 faculty/staff. The position reports to a Network Engineering and Operations (NEO) manager and works closely with members of NEO and often interacts with other programs within Virginia Tech’s Network Infrastructure and Services (NI&S) and other units of the University. The Associate Network Engineer is expected to: - Assist in day-to-day operational activities necessary for deployment, maintenance, and management of networking systems and technologies including equipment installation, configuration changes, and software updates. - Provide excellent customer service and technical support to diagnose, troubleshoot, and resolve network issues including routing, switching, wirele...