Service Advisor

Job description

Hendrick Honda of Charleston Location: 1539 Savannah Hwy, Charleston, South Carolina 29407 Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. - Works with customer and technician to identify required maintenance. - Advises customers on necessary and recommended services. - Offers additional services and repairs to customers. - Computes cost of replacement parts and labor to restore vehicle to condition specified by customer. - Estimates cost of mechanical, electrical, or other repairs. - Enters itemized estimate on service order and explains estimate to customer. - Schedules appointments with customer. - Meets dealership’s standards for repair and order production. - Maintains CSI at or above Company standards - Maintains an organized, clean and safe work area - Participates in required training - Records all hours worked accurately in company timekeeping system - Follows Safeguards rules and re...