Senior Director - Innovation and Operations Improvement

Job description

Purpose & Overall Relevance for the Organisation: Global Business Services (GBS) designs, builds, and operates consistent end to end business solutions for adidas, delivering services across finance, non-trade procurement, and human resources. This contributes to improved operating efficiency, user experience, agility, and decision making, while ensuring a strong compliance and control environment. These outcomes are enabled through standardized processes, globally consistent governance, advanced technologies, and a strong focus on continuous improvement and innovation. Within this context, the Senior Director GBS Innovation and Operations Improvement will shape, lead, and scale the innovation and AI agenda for adidas GBS. The role will lead the Innovation, Performance Management and Analytics, Process Management and CI Governance, and Automation teams. The role focuses on identifying and scaling opportunities that leverage emerging technologies, automation, and AI to enhance process performance and service delivery across GBS. Working in close partnership with GBS leadership, Global Process Owners, functions, markets, and Tech, this role connects strategic priorities with practica...