Strategic Customer Success Manager

Job description

Dataiku is the Platform for AI Success, the enterprise orchestration layer for building, deploying, and governing AI. In a single environment, teams design and operate analytics, machine learning, and AI agents with the transparency, collaboration, and control enterprises require. Sitting above data platforms, cloud infrastructure, and AI services, Dataiku connects the full enterprise AI stack — empowering organizations to run AI across multi-vendor environments with centralized governance. The world’s leading companies rely on Dataiku to operationalize AI and run it as a true business performance engine delivering measurable value. For more, visit the Dataiku blog , LinkedIn , X , and YouTube . - a deep understanding of a customer's business, use cases, and outcomes to guide them to achieve these via Dataiku's product and services - Continuously advise customers on how to leverage Dataiku to implement data science projects from design to production - Monitor customers’ achievement of desired outcomes and value, consistently and effectively telling the story of both to internal stakeholders and externally to key customer stakeholders - Establish regular touchpoints with assigned cu...