Sales Advisor

Job description

Position: Sales Advisor - Part time 8 hours per week (with opportunity to work overtime) Location: Samsonite Bicester Store, Unit 65, Bicester Village, 50 Pingle Drive, Bicester, Oxfordshire, OX26 6WD Availability: Mid-May 2026: Job Purpose As a Sales Advisor at Samsonite, you will be the face of a globally recognized brand known for innovation, durability, and style in travel solutions. Your role is to deliver exceptional customer service, drive sales, and embody the Samsonite brand values in every customer interaction. The Sales Advisor position includes but is not limited to the following major accountabilities: Customer Service - Identify customer travel needs and recommend Samsonite products that best suit their lifestyle. - Provide accurate information about product features, warranties, and after-sales services. - Apply the Smiles Selling Standards and follow Samsonite’s customer engagement process. - Build customer loyalty and encourage repeat purchases through personalized service. - Deliver inspiring service that reflects Samsonite’s commitment to excellence. Store Performance & Analysis: - Stay informed of all store communications and brand updates. - Understand store bu...