Catering Service Manager

Job description

Position Summary: The Catering Service Manager provides strategic and hands-on leadership for front-of-house catering operations, ensuring the flawless execution of high-end events. This role directs service teams, collaborates closely with Culinary, Sales, and Event Planning partners, and ensures every event reflects the organization’s premium brand standards. The ideal candidate is a dynamic hospitality leader with strong operational discipline, exceptional service instincts, and a passion for delivering memorable guest experiences at scale. Key Responsibilities: Event Execution & Service Leadership - Provide on-site leadership for catered events ranging from intimate private meals to large-scale university-wide functions. - Direct, coach, and supervise service teams, including captains, servers, bartenders, and support personnel. - Ensure impeccable service standards, timing, presentation, and attention to detail at every event. - Conduct pre-event briefings and post-event evaluations to drive continuous improvement. - Cultivate strong working relationships with third-party staffing partners to ensure consistent service excellence. Client Experience & Relationship Management: -...