TechEdge Service Coordinator

Job description

Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization. Job Summary: As a TechEdge Service Coordinator for Patterson Dental, you will be responsible for providing a professional approach to dispatching and performing all duties related to the scheduling of requests for service. The service coordinator role requires a high level of professional autonomy due to the nature of resource planning in assignment of service technicians to service requests. Essential Functions: Triages calls and inquiries from customers. Assigns and schedules service requests from clients or company personnel. Manages resources efficiently and effectively for all scheduled service. Monitors service orders assigned to technicians. Responsible for the life cycle of service order (creates, edits, completes and invoice service orders). Rec...