Product Quality Complaints Senior Associate

Job description

At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice. Product Quality Complaints Senior Associate Purpose: Records, verifies, prioritizes, and handles pharmaceutical products quality (technical) complaints according to process documentation including escalations and sample handling process. Your Tasks & Responsibilities: - Process of Product Technical Complaint cases, including receiving of complaints, entering into internal IT Tool, processing, and final closing - Identify escalation needs and notification - Apply country specific requirements and product specific requirements during processing of Quiality Complaint cases - Support sample handling and reimbursement...