Compliance Specialist

Job description

Job DetailsJob Location: Corporate Office - Cleveland, OH 44113Compliance Specialist Electronic Merchant Systems is seeking a qualified candidate for Compliance Specialist in Cleveland, OH. Position Overview: Responsible for assisting with compliance research and resolution. Job Responsibilities: Research compliance issues and assist with providing the best resolution Work with clients on account issues and concerns Review and analyze legal document requests Pull and upload file documentation Liaison between outside counsel and upper management Act as subject matter expert for Client Services team Act as a point of contact for escalated issues QualificationsPosition Summary The Compliance Specialist is responsible for ensuring adherence to card network rules, regulatory requirements, and internal policies within a payment processing environment. This role will lead responses to card brand violation programs and monitor merchant compliance. Key Responsibilities: Monitor compliance with card network rules (Visa, Mastercard, Amex, Discover), including dispute and fraud monitoring programs Manage and respond to card brand violations, including: Visa VIRP Mastercard BRAM Draft and submi...