SAG Players Club Representative PT - 2134

Job description

Posting: Open to Public Pay Rate: $14.20: Position Summary: Under the supervision of the Saganing Guest Services Supervisor, perform daily operations of the Players Club booth to include: maintaining the player database, registering new players, and assisting guests and players, running promotions, selling box office tickets, check in coats, greet guests, answering telephones, retrieving messages & returning telephone calls and perform message paging in a professional and courteous manner. Essential Duties and Responsibilities: - Stock brochures, rack cards, informational materials. - Organize and distribute coupons and raffle tickets. - Issue premium play and food vouchers to club members. - Ensure that the highest level of customer service is maintained. - Address guest complaints and questions to best of ability. - Assist guests with promo dollar & point download process. - Check Players Club account balances and eligibility for promotions; merge and adjust accounts; print replacement cards; set and reset PIN numbers; provide win and loss statements as requested; provide cords as requested. - Create and maintain all aspects of Players Club member accounts. - Enter guest into gro...