Account Management Specialist- Beverage Packaging

Job description

Position Overview Novelis is one of the world leaders in aluminum recycling and rolling and a leading sustainable aluminum solutions provider. Driven by our purpose of shaping a sustainable world together, we work alongside our customers to provide innovative solutions to the aerospace, automotive, beverage packaging and specialty markets. Headquartered in Atlanta, Georgia, Novelis has approximately 13,000 employees in 32 operating facilities on 4 continents. Responsibilities & Qualifications: Novelis North America is looking for an Account Management Specialist. Responsibilities: - Maintains customer account demand information for either orders or forecast as part of FSD process. Receives, processes, and administers customer orders in accordance with customer service procedures and updates forecast weekly, as established by the FSD process. - Communicates order status and information within the work processes as needed to ensure customer service expectations, both specified and non-specified, are met or exceeded. Advises sales and supply assurance with respect to issues, i.e. advising of delays, pricing, packaging, forecast updates, product availability - Work closely with custome...