OnStar Vehicle Data System Engineer
General Motors · Milford, Michigan, US
Job Description The Role: The OnStar Vehicle Data System Engineer is responsible for Establishing and laying the grounds for End -to-End operational KPI of P...
Job description
Job Description The Role: The OnStar Vehicle Data System Engineer is responsible for Establishing and laying the grounds for End -to-End operational KPI of Products/platforms related services based on the technology of data collection from GM vehicles, and lead in the space of Operational metrics/insights . This role will be part of the Connected Ops vehicle operations team that supports vehicle data-based services i.e. (OnStar services delivered using cellular connection CDMA/LTE such as mobile apps OnStar Vehicle Diagnostics, Vehicle Health Alerts, Theft Alert Notification, driving insights, Intelligent Virtual Assistant (IVA),HSVT (High Speed Vehicle Telemetry) mobile app’s location sharing, digital operations, chat bots, virtual advising, etc. Running operations and understanding customer experience is executed and achieved using data analysis and data science tools. The Individual would be assisting in the efforts to develop “first in line” insights, Key performance indicators, and effectiveness of all vehicle data quality for vehicle data collection and digital/nondigital solutions that are being implemented to help GM achieve their business goal. The individual is responsibl...