RAN 2nd Line Operations Manager

Job description

Join Us At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. What you’ll do: - Ensures clarity around priorities and goals for the entire function - Motivates the team members to support the best NPS - Updates management about the team's progress - Manages development plans to enable the teams to achieve their objectives - Creates the vision of what to do and how to do it to be the leader in the market - Works across functions with peers in other groups to ensure collaboration for shared goals - Defines and manages support strategies to have the most efficient benefit - Manages root cause analyses and ensures corrective actions are taken - Ensures the team works in a proactive way to prevent incidents - Manages overall financial budgeting for functions - Manages capacity expansions -...