Service Desk Intern

Job description

At Ntiva, we have a saying – “We exist to grow each other.” Our focus is helping each other, our clients and our families grow both personally and professionally. Sound like something you could get in to? Because as one of the fastest-growing Managed Services Companies in the country, we’re looking to fuel our team with powerhouse talent. With strategic locations across the U.S., and still led by our original founder Steven Freidkin, we specialize in in helping organizations solve their complex IT challenges no matter where they are located. Requirements: - Must be an enrolled student at West Virginia University at Parkersburg or Mountwest Community & Technical College - Must be in first year with at least one semester completed, or in 2nd year - Must be enrolled in the below programs: - MountWest - Network Systems & Security - WVUP - Computer and Information Technology; Computer Science - Must be able to work a minimum of 20 hours per week What you will be doing: - Accept incoming client troubleshooting calls and make outbound calls in response to email requests. - Engaging in email communication with clients - Laptop/Desktop preparation and setup, utilizing knowledge of Windows a...