Internal Communications Specialist

Job description

Provides operational support to Marketing, Corporate, and Internal Communications functions by supporting the execution and monitoring of communication activities and campaigns. Assists in analyzing operational data, preparing reports, supporting cross‑functional workflows, and contributing to the development and improvement of communication processes, standards, and governance practices. High School Diploma. - Coordinate work intake and triage activities to support resource prioritization across communications queues. - Develop and maintain SOPs, templates, and governance practices for trafficking, publishing, measurement, and records retention. - Coordinate complex review and approval processes with legal/compliance, risk, brand, and business stakeholders. - Support complex content operations (e.g., campaign launches, site sections, executive communications) to ensure readiness and quality. - Prepare and deliver operational and analytics reports to inform workflow and process improvements. - Provide functional guidance and quality support to less experienced team members. - Serve as an operational point of contact for incident or crisis communications logistics. - Identify and re...