Enrollment Support Specialist (Jennings)

Job description

College: SOWELA Department: Enrollment Management & Student Affairs Sub department: Enrollment Management/ Financial Aid Type of Appointment: Part time - Regular Salary: Start of $12.25 per hour, based on education and experience Duties and Responsibilities: • Maintain knowledge of the general College policies and procedures. Required Education : High School diploma or equivalency Required Experience : At least two years’ experience working in K-12, higher education, or an administrative support role (or combination thereof) for a fast-paced professional office environment. Required Knowledge, Skills and Abilities: • Excellent interpersonal skills and ability to communicate effectively with a diverse population. - Provide front counter customer service to all prospective and current students regarding enrollment, financial aid, advising, registration, and student services. - Assist students with admissions and financial aid online applications and paperwork. - Proctor classes taught via telepresence instruction. - Respond to emails received and screen calls and voicemails on the main phone line. Escalate/route messages to appropriate person when needed. - Promptly, accurately, and...