Systems Analyst, Senior

Job description

Overview The System Analyst plays a pivotal role in the delivery and onboarding of applications within a multi-tenant, high-availability enterprise platform currently undergoing an active migration from legacy systems. Operating in a dynamic and dependency-driven environment, this position requires close collaboration with multiple stakeholders, including application teams, platform engineering, database services, and security teams. This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables. Responsibilities: - Engage with application teams and stakeholders to elicit, refine, and validate business and technical requirements. - Translate customer needs into actionable inputs for engineering, platform, and support teams. - Guide customers through onboarding expectations, ensuring clarity on scope, timelines, and required inputs. - Develop and maintain process flows, onboarding guides, and operational workflows for platform integration. - Document system interactions, dependencies, and data flows between lega...